Access and Update my Medical Records
In order to access your medical record, you need to register for Online Services.
You can update your contact details or submit any clinical information your clinician may have requested via SystmOnline, please go to our Online Services page to login or register.
It is important that we have up-to-date personal information and contact details for you. Having a correct mobile number and email address enables us to contact you more effectively about any health matters or initiatives relevant to you. If any of your details have changed in the recent past, please speak to a Receptionist or check and update your personal details via our online services.
If you would like to give permission for the Practice to discuss your medical record with someone else on your behalf, please fill in the Consent form and send it to us.
If you have requested access to Online Services on behalf of a child, please note this will automatically be removed when your child turns 11 as per national guidelines. Please speak to Reception for more information.
You can find more information about How We Use Your Information by viewing the documents below:
1_Resources to support practices with DSP Submissions and GDPR compliance
3_Information Asset Register
4a_Confidentiality and Data Protection Policy
4b-Data and Information Security Policy
4c_Data Quality Policy
4d_Network Security Policy
4g-Smartcard Registration Authority Policy Statement
5a_DPIA business change analysis for imposed changes
5b_DPIA form for practices
5c_Data Protection by Design and by Default policy
7_Subject Access request (SAR) procedure
8_GDPR Guidance for GP staff
9_IG Spot check template
11_How we use your information GP staff
12a_Staff IG Awareness Survey 2018
12b_Staff Information Governance Awareness Survey
13_Personal Data Breaches reported to ICO_ disclosure log
15_DSP IR guidance
GDPR Data protection poster
GDPR Employee Privacy Notice
GDPR How we use your information
GDPR Privacy Notice June 2019
IG Breach reporting policy
IG responsibilities list
Information Asset Register
Information Governance Policy
Records management and document retention policy