We use cookies to improve our website and your experience when using it. Cookies used for the essential operation of the site have already been set. To find out more about the cookies we use and how to delete them, see our cookie policy.
I accept cookies from this site.

Appointments

Overview

We offer a range of appointments to meet your health needs throughout the working week, including with GPs, Practice Nurses, Health Care Assistants, Pharmacist, Physio Advice (MSK) and Wellbeing Co-ordinator (Connect Well).

Appointments are available during our core hours of 08.00 to 18.00 Monday – Friday.

In addition, we offer a limited number of appointments during extended hours:

  • 07.00 to 08.00 in the morning (GP only)
  • 18.30 to 20.00 in the evening (GP only)
  • 09.30 – 11.15 on Saturday mornings at Aireborough Family Practice, Silver Lane Surgery, 1 Suffolk Court, Silver Lane, Yeadon LS19 7JN (GP, nurse and healthcare assistants)

Making an Appointment

There are two main ways of making an appointment:

  • calling the practice on (01943) 858300 during normal surgery hours of 8am to 6pm.
  • signing-up for online services and booking an appointment through the SystmOnline link on our website or using an app on your smartphone or tablet. Going online is quick and easy and appointments are available 24 hours a day rather than just surgery opening times. *Please note that this only covers GP appointments at this time.

When booking an appointment, please ensure you select the correct surgery and take a note of this along with the date/time. Please provide us with up-to-date mobile phone details, so that we can text you confirmation.

When booking an online appointment, please specify the reason for your request. This allows the team to ensure you are seeing the most appropriate person and also allows the clinician an opportunity to review your records to give the best possible advice and care at your appointment. We reserve the right to cancel online appointments that do not include a reason or some indication of why that appointment has been requested. Please also do not book consecutive (or so-called “double”) appointments. We reserve the right to cancel any such occurrences noted on the system.

Cancelling an Appointment

If you are unable attend a planned appointment, please cancel this as soon as you are aware by calling the surgery or cancelling online. Appointment slots are valuable and all missed appointments mean that another patient has been inconvenienced and a cost to the NHS.