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Testimonials

 

24/09/2020

''Good morning
I have just returned from having my Flu vaccination at Bridge street surgery and would like to congratulate all concerned on a thoroughly efficient service.
The lady outside was wonderful and helpful even though it was raining and cold .
Inside everything was clearly laid out, the foot operated hand sanitizer was very safe and the arrows and crosses on the floor kept everyone well spaced .
Again the indoor staff were also very helpful
The whole operation took less than 5 minutes. It was very well coordinated and I felt really safe and cared for.
Thank you again''

 

 01/09/2020

''The surgery is exceptional. I have been with the surgery for 50years and you have always dealt with me and my family with the greatest care and attention.''

 

01/09/2020

''I am writing to you as I want to commend Rachael King on her fantastically positive and kind approach to her profession. I came into today for a cervical screening and she was absolutely lovely, she was professionally, friendly, approachable and kind and really made me feel comfortable throughout the whole thing.''

 

27/08/2020

''We are so fortunate to have you all. Staff are always happy and cheerful.''

 

 20/08/2020

''Over the last few weeks, I've had to contact the surgeries within the practice more than usual. Every time I have called, whoever I have spoken to, has always been super helpful, cheerful, polite and professional; they have always gone out of their way to be helpful, patient and kind. What a lovely group of ladies they are! I have told them this before when I've called, but I feel I need to put this in writing, especially with the current COVID situation and all the measures the practice has had to put in place. I can imagine that they, along with all the team in the practice, will have had to deal with a lot of anxious patients, queries and concerns and I appreciate this isn't always easy. Everyone I have seen/ spoken to: the doctors, nurses and ladies in reception, have been so, so kind and lovely! The whole team within the Chevin practice are excellent! I am so grateful that we have such a wonderful practice in our area. We are so lucky!

Many, many thanks to them all!''

 

24th of July 2020

''Wanted to thank everyone for all their care over the years(been with the practice since birth). Special thanks to Dr Joanna Tymms who has sorted out my problem very quickly and I am very grateful for this. You are a great practice and everyone I have dealt with has been extremely helpful.''

 

26th June 2020

''Please send my utmost thanks to Dr Claire Shaw for helping me sort out my recent eye problem''.

 

15th April 2020

‘’I just wanted to say thank you for making my family and I safe today for my children’s vaccination appointment.

The organisation of making the appointment, getting into the practice and the actual procedure was calm and organised. I didn’t feel worried or unsafe at all during this uncertain time.

Please thank the reception team and the two practice nurses that organised and gave my children their vaccinations today. Total heroes ’’.

 

 23rd March 2020

‘’Thank you all for doing such a good job at this difficult time’’.

 

2nd March 2020

‘’Julie and Rachael helped me so much and were really lovely. I just wanted them to know they made a massive difference to a very nervous person’’.

 

28.02.2020

‘’We would like to thank Dr Emma Stewart for her professionalism when seeing our daughter this morning. We thought she was really great and very knowledgeable. Credit to the surgery’’.