Welcome to Chevin Medical Practice

We are a large training General Practice with three surgeries, providing a range of primary healthcare services to over 19,000 patients living in Otley, Bramhope, Pool and surrounding areas.

This website provides useful information about us and how to access our services in the most appropriate way for your needs.

eConsult

 

eConsult is a quick, easy and safe way for patients to contact the practice anytime, without having to travel to the practice or wait in a phone queue. 

Coronavirus: latest information and advice

Dear patient,

The government advice is now Help Control the virus.

To protect yourself and others, when you leave home you must:

  • wash hands - keep washing your hands regularly
  • cover face - wear a face covering over your nose and mouth in enclosed spaces
  • make space - stay at least a metre away from people not in your household

If you are feeling unwell, get a test and do not leave home for at least 10 days.

Updated information on national guidance including testing eligibility can be found on the government website www.gov.uk/coronavirus

Do not enter any surgery or medical premises if you develop any of the following: a fever, a new continuous cough or loss/change in your normal sense of smell or taste. More information on this is available at https://111.nhs.uk/service/COVID-19/.  

If you live with other people, they should stay at home for 14 days from the day the first person got symptoms.

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.If you have to stay at home together, try to keep away from each other as much as possible.

If you have a face to face appointment with the surgery, please attend just prior to your agreed time and wait patiently; please do not ring the door bell, you will be met at the door by your clinician wearing PPE. Alternatively, you can wait in the car if it's raining. Please wear a face covering if you have one. We will only admit you and one carer (if needed) - this is to protect everyone and minimise risk.

More information can be found on the government website

Please use online ordering facilities for medications and be aware that we are not issuing more than the standard quantities and there are no shortages of medications at this time.

Face Covering Exemptions

An exemption card has been developed for people who are unable to wear face coverings in shops and other indoor public spaces.

West Yorkshire Metro have also developed one for public transport.

A special thank you to everyone that has donated PPE equipment

Chevin Medical Practice would like to send out a warm thank you to Benton Park School, Otley Maker Space and everybody who has donated PPE equipment to keep our staff safe. These have been gratefully received.

Thank you for your generosity.

Electronic Prescription Service

Please be aware we use the Electronic Prescription Service to send prescriptions electronically to local pharmacies. To enable us to process all prescriptions this way, please: 

•nominate a local pharmacy

•register for online services to order repeat prescriptions, or

•use the NHS App

If you order your prescriptions online, you no longer have to collect a paper repeat prescription from the surgery. Instead, if the repeat prescription is pre-authorised, you can go to the nominated pharmacy to pick up your medicines or medical appliances.

We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 10th June 2020.
Electronic prescriptions help save the NHS money and is more convenient for patients.
You can read more on the NHS website https://www.nhs.uk/using-the-nhs/nhs-services/pharmacies/electronic-prescription-service/

Local Voluntary Services

If you need help during this difficult time, local voluntary services may be able to offer some support at home.

You can find more information about the local voluntary services following this link or the Leeds City Council website.

A new Support network for Leeds 16 has been created and the support network's flyer can be found here.

NHS & Private Digital Hearing Aids

NHS & Private Digital Hearing Aids are now available at Chevin Medical Practice.

  • Latest digital technology
  • 3 year follow-up and servicing
  • Batteries and parts from your local surgery
  • Aim to be given hearing aids at first appointment
  • Hearing test and fitting at our Bramhope Surgery
  • If you've had your NHS hearing aids for more than 3 years, you may be eligible for new ones

Oticon 2

 Ask your GP for a referral or speak to Reception for more information.

Important Information

Please be aware we are experiencing a very high volume of calls at 8:00 every morning, especially on a Monday.

If you are calling regarding a routine matter that doesn't require medical attention on the day( Blood tests results, booking routine appointments like GP follow up appointments or annual reviews), please call us after 2pm. If you require medical attention on that day, please wait to talk to Reception.

This way you can help us to direct you to the right person and get medical attention when you need it. Thank you for your understanding.