We are a large training General Practice with three surgeries, providing a range of primary healthcare services to over 19,000 patients living in Otley, Bramhope, Pool and surrounding areas.

This website provides useful information about us and how to access our services in the most appropriate way for your needs.

The Care Quality Commission (CQC) inspects GP practices and other primary medical services in England to check that they are meeting the national standards of quality and safety.

As a Practice ,we strive to be the best that we can possibly be. The Care Quality Commission has asked us to add a link to our website so that patients are able to feedback their patient experience.

Please click on this link:  https://www.cqc.org.uk/give-feedback-on-care?referer=getinvolvedlinksection

If there is anything that you feel we could do to help improve our services for you and your family, please feel free to email the Practice Manager directly with you suggestion (This email address is being protected from spambots. You need JavaScript enabled to view it.). 

                                                                                                                                                

Childhood vaccinations are the most effective way to prevent infectious diseases in Children and we  encourage parents to consult the NHS.UK website to understand what is recommended for their child and make appropriate provision. It is always recommended that you stick to the appropriate immunisation dates, because the earlier your child is immunised the better protected they are. 

If your child’s immunisation schedule has been delayed or interrupted for any reason, it can be resumed again at any time. Please make sure you reschedule any missed appointments as soon as possible.

It is important that your child has a one month gap between each vaccination of the same type as this allows their body to build-up the necessary immunity to the bacteria or virus.

For more information please see the following link:

 https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_

data/file/1055502/UKHSA-12155-routine-childhood-immunisation-schedule_Feb2022.pdf

 

 

Please be aware we are experiencing a very high volume of calls.Where possible please avoid calling at peak times which are normally between at 8:00am and 10:00am every morning. Mondays are particularly busy, please avoid calling the practice for routine matters whenever possible.

If you are calling regarding a routine matter that doesn't require medical attention on the day( blood tests results, booking routine appointments like GP follow up appointments or annual reviews), please call us after 2pm. If you require medical attention on that day, please wait to speak to Reception.

This way you can help us to direct you to the right person and get medical attention when you need it. Thank you for your understanding during these unprecedented times.

We are now providing Flu & Covid boosters for patients aged 75 and over at our Bridge Street surgery,

We will be contacting all patients by phone or text when you become eligible so please do not call the surgery.

Please note we can only give a *Booster* dose and are not able to offer any 1st or 2nd doses- The Covid vaccine will be the Moderna Spikevax.

The Clinics will be on 28th & 29th September and the 5th October.

After many years of dedicated service as a family GP, Dr Emily Hide retired at the end of April this year.

Dr Hide will be very much missed and leaves behind a modern multi-role team as part of her legacy to continue caring for our patients.

All the staff and patients – past and present – wish Dr Hide every happiness in her retirement. 

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GP CPCS provides a mechanism for patients to be referred by general practice to community pharmacy for minor illness. Using this new service can help alleviate pressure on GP appointments by harnessing the skills and knowledge of community pharmacists to treat a range of minor illnesses and allowing GPs to focus on more complex patients. The service gives a patient a same-day appointment in a community pharmacy, either face to face or remotely.

Please note our Reception team may triage your call and make a digital referral to a convenient pharmacy where you will receive relevant treatment and advice on the same day.

Further to NHS guidance updates, staff and patients are now able to use personal choice whether to wear a facemask.

Any patient / visitor with respiratory concerns or suspected Covid-19 should continue to wear a facemask (some will be available at the Reception desk if required) to keep everyone safe.

This policy will be reviewed in the event of any local outbreaks of Covid-19.

Thank you for your support. 

The national data opt-out was introduced on 25 May 2018, enabling patients to opt out from the use of their data for research or planning purposes, in line with the recommendations of the National Data Guardian in her Review of Data Security, Consent and Opt-Outs

Patients can view or change their national data opt-out choice at any time by using the online service at www.nhs.uk/your-nhs-data-matters or by calling 0300 3035678.

By 31 March 2022 all health and care organisations are required to be compliant with the national data opt-out policy.

More information can also be found on the NHS Digital website by clicking on the following link 

https://digital.nhs.uk/services/national-data-opt-out

As you would expect given the COVID-19 pandemic Chevin Medical Practice has been extremely busy throughout the past year and we continue to be as busy as ever. Locally, as well as nationally, we are seeing the highest number of GP appointments being booked on a daily basis since records began. 

Following recent media coverage regarding face to face GP appointments we want to reassure you that here at Chevin Medical Practice we are still seeing patients face to face.

In fact throughout the COVID-19 pandemic we never stopped seeing patients face to face where it was clinically appropriate to do so. 

Saying this, many problems can be managed over the phone, via a video call and even by text messaging.

Before you are seen, your GP may want you to have investigations, ask you to send in pictures or need more information. A telephone call is often more appropriate in the first instance.

In addition, you now have direct access to a growing group of Specialists including Pharmacists, Musculoskeletal Practitioners and Mental Health experts. If appropriate for you our Reception Team can book you an appointment directly with one of these Specialists, saving you time and getting you the most appropriate care as soon as possible. 

 

eConsult is a quick, easy and safe way for patients to contact the practice anytime, without having to travel to the practice or wait in a phone queue. 

A demo video is available here

You can use this service https://www.nhs.uk/nhs-services/online-services/find-nhs-number/ to get your NHS number.

Your NHS number is a 10 digit number found on any letter you receive from the NHS.

You do not need to know your NHS number to use NHS services, but it can be useful to have it.

This service is for anyone living in England who has forgotten or does not know their NHS number.

NHS & Private Digital Hearing Aids are now available at Chevin Medical Practice.

  • Latest digital technology
  • 3 year follow-up and servicing
  • Batteries and parts from your local surgery
  • Aim to be given hearing aids at first appointment
  • Hearing test and fitting at our Bramhope Surgery
  • If you've had your NHS hearing aids for more than 3 years, you may be eligible for new ones

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 Ask your GP for a referral or speak to Reception for more information.