Should you require medical assistance, please contact 111 or in cases of emergency please dial 999. Thank you.
Welcome to Chevin Medical Practice
We are a large training General Practice with three surgeries, providing a range of primary healthcare services to over 19,000 patients living in Otley, Bramhope, Pool and surrounding areas.
This website provides useful information about us and how to access our services in the most appropriate way for your needs.
Training Day 26th May 2022
Please be aware the surgery will be closed for training on Thursday 26th May starting from 12pm and will not reopen until Friday 27th May at 8am.
Bank Holiday Closure
Please be aware that the surgeries will be closed on Thursday 2nd and Friday 3rd June and will not re-open until Monday 6th June at 8am.
Should you require any medical assistance, please contact 111 or in cases of emergency please dial 999.
Getting in touch
Please be aware we are experiencing a very high volume of calls at 8:00 every morning. Mondays are particularly busy, please avoid calling the practice for routine matters whenever possible.
If you are calling regarding a routine matter that doesn't require medical attention on the day( blood tests results, booking routine appointments like GP follow up appointments or annual reviews), please call us after 2pm. If you require medical attention on that day, please wait to speak to Reception.
This way you can help us to direct you to the right person and get medical attention when you need it. Thank you for your understanding during these unprecedented times.
We are currently inviting patients to book their COVID Spring boosters.
Our patients aged 75 or over who had their COVID booster at least 6 months ago will be receiving a text/telephone call to book an appointment.
All COVID boosters will be either Pfizer or Moderna vaccines. This will be confirmed by the clinician on the day.
We are currently offering the COVID vaccines to our patients aged 12 and over.
The clinics will be held at Bridge Street Surgery on
4th May and for patients aged 5-11 years the clinics will be held on the 12th and 13th May.
We kindly ask you to avoid calling the practice for further information as we are currently experiencing a high volume of calls which may prevent someone who requires urgent medical help from getting through to us. We will get in touch to offer you an appointment as soon as possible depending on stock levels.
Please ensure your contact details including mobile numbers are up to date and you have registered with Online Services whenever possible.
Thank you for your support, we shall continue to support you all.
Important information - COVID-19 vaccine
If you already have an appointment booked for a Covid vaccine at the surgery, you must read the Patient information leaflet before attending your appointment; this will be considered your consent.
More information on the latest guidance from JCVI can also be found on our website.
Masks policy when attending NHS facilities
The NHS will continue to operate a COVID-safe policy and wearing masks(unless exempt) and social distancing will still be compulsory when attending NHS facilities.
Chevin Medical Practice has sanitising gel at all entrances for everyone's safety and comfort and masks can be provided (if forgotten).
Thank you for your support and understanding.
NHS App - Proof of COVID-19 vaccine
As a practice, we have decided not to give out cards to prove the Covid vaccination.
The NHS App is now providing patients who have had a Covid vaccination with proof, a so-called “vaccine passport”. Patients can either check their COVID-19 vaccine record or share their Covid-19 vaccine status.
Booster vaccinations are now available on the NHS App as well. Vaccination details like batch numbers and expiry dates are available in your medical record. We are working extremely hard to make access as quick and easy as possible and many of you will already have access to the NHS App.
You can also call 119 to get written evidence if you require it from that point. Please See here for the App https://www.nhs.uk/nhs-services/online-services/nhs-app/
Please note it may take up to ten days to update your COVID-19 vaccine status on our medical record. Please bear with us, with tens of thousands of patients to provide care for, vaccinate and all the other activities we do currently it may take a short time to give you full access.
Please do not contact the surgery demanding immediate access to this info as doing so can disrupt the care we need to give to patients - which is currently at a very high demand level.
We will work with our partners to get this sorted as fast as we can, just as we have done in delivering you both vaccinations in the first place.
For any queries around eligibility or suitability for the vaccination programme please ring the National helpline - 119. Please do ensure your contact details, including your mobile number are correct by logging in to your NHS App or SystmOnline portal to update them. Please register for Online Services and you can book the appointment for a COVID vaccine yourself.
If you would like to register for online services, click here for further information
To access online services click here
Please see here for the NHS App https://www.nhs.uk/nhs-services/online-services/nhs-app/
Data Sharing - National Campaign
The national data opt-out was introduced on 25 May 2018, enabling patients to opt out from the use of their data for research or planning purposes, in line with the recommendations of the National Data Guardian in her Review of Data Security, Consent and Opt-Outs.
Patients can view or change their national data opt-out choice at any time by using the online service at www.nhs.uk/your-nhs-data-matters or by calling 0300 3035678.
By 31 March 2022 all health and care organisations are required to be compliant with the national data opt-out policy.
More information can also be found on the NHS Digital website by clicking on the following link
Recent media coverage regarding face to face GP appointments
As you would expect given the COVID-19 pandemic Chevin Medical Practice has been extremely busy throughout the past year and we continue to be as busy as ever. Locally, as well as nationally, we are seeing the highest number of GP appointments being booked on a daily basis since records began.
Following recent media coverage regarding face to face GP appointments we want to reassure you that here at Chevin Medical Practice we are still seeing patients face to face.
In fact throughout the COVID-19 pandemic we never stopped seeing patients face to face where it was clinically appropriate to do so.
Saying this, many problems can be managed over the phone, via a video call and even by text messaging.
Before you are seen, your GP may want you to have investigations, ask you to send in pictures or need more information. A telephone call is often more appropriate in the first instance.
In addition, you now have direct access to a growing group of Specialists including Pharmacists, Musculoskeletal Practitioners and Mental Health experts. If appropriate for you our Reception Team can book you an appointment directly with one of these Specialists, saving you time and getting you the most appropriate care as soon as possible.
eConsult is a quick, easy and safe way for patients to contact the practice anytime, without having to travel to the practice or wait in a phone queue.
A demo video is available here
Find your NHS Number
You can use this service https://www.nhs.uk/nhs-services/online-services/find-nhs-number/ to get your NHS number.
Your NHS number is a 10 digit number found on any letter you receive from the NHS.
You do not need to know your NHS number to use NHS services, but it can be useful to have it.
This service is for anyone living in England who has forgotten or does not know their NHS number.
NHS & Private Digital Hearing Aids
NHS & Private Digital Hearing Aids are now available at Chevin Medical Practice.
- Latest digital technology
- 3 year follow-up and servicing
- Batteries and parts from your local surgery
- Aim to be given hearing aids at first appointment
- Hearing test and fitting at our Bramhope Surgery
- If you've had your NHS hearing aids for more than 3 years, you may be eligible for new ones
Ask your GP for a referral or speak to Reception for more information.