Welcome to Chevin Medical Practice

We are a large training General Practice with three surgeries, providing a range of primary healthcare services to over 19,000 patients living in Otley, Bramhope, Pool and surrounding areas.

This website provides useful information about us and how to access our services in the most appropriate way for your needs.

Important Information

Please be aware we are experiencing a very high volume of calls at 8:00 every morning, especially during flu vaccinations season.

If you are calling regarding a routine matter that doesn't require medical attention on the day( blood tests results, booking routine appointments like GP follow up appointments or annual reviews), please call us after 2pm. If you require medical attention on that day, please wait to speak to Reception.

This way you can help us to direct you to the right person and get medical attention when you need it. Thank you for your understanding during these unprecedented times.

Flu Clinics 2020

This year's flu vaccination clinics are going to be different from previous years due to the need for social distancing. If you've got a chronic condition which puts you at risk from the flu, you will be invited earlier to have a flu vaccine and the appointment can be booked using online services. Please note that our patients in the 50-64 year old age group with no underlying health conditions are now being offered a flu vaccination.

Please see below how they will be run and what you need to know when you attend. 

  • Flu clinics are running at Bridge Street Surgery only
  • Do not attend the surgery if you feel unwell and/or have any COVID symptoms
  • A face covering must be worn at all times
  • You must come unaccompanied
  • Clinics will be run on a queuing system with a "jab and leave" basis
  • Appointments should be booked via systmonline access  Login to SystmOnline
  • Appointments are 2 minute slots
  • Please do not arrive before your allotted time and you may have to wait up to 20 minutes in the queue (some of this time may be outdoors)
  • There will be no opportunity to "discuss other things" in the appointment
  • Please wear light clothing with short sleeves
  • Please remove your jacket whilst standing in the indoor queue and keep in your possession
  • Please try to avoid touching surfaces and doors
  • Unfortunately, there will not be any facilities for you to sit down.  If you have mobility issues, please ring the surgery


  • Please enter Bridge Street Surgery through the rear car park door, which will be clearly marked and there will be signposting to guide you
  • Once inside queuing should be at 2 metres apart
  • Please stay within the floor markings
  • The queue will snake around the waiting room at 2 meter intervals
  • The exit will be guided by floor markings


If you will struggle with any of the above, please ring the surgery to discuss your requirements and the receptionist will triage your request for an alternative appointment type at a later date.

These guidelines are important to keep both staff and patients safe during these unconventional times.


If you would like to register for online services, click here for further information 

To access online services click here

To find out more information about the measures we have put in place to minimise the risk and keep our patients and our staff safe, please click here  



eConsult is a quick, easy and safe way for patients to contact the practice anytime, without having to travel to the practice or wait in a phone queue. 

Coronavirus: latest information and advice

Dear patient,

The government advice is now Help Control the virus.

To protect yourself and others, when you leave home you must:

  • wash hands - keep washing your hands regularly
  • cover face - wear a face covering over your nose and mouth in enclosed spaces
  • make space - stay at least a metre away from people not in your household

If you are feeling unwell, get a test and do not leave home for at least 10 days.

Updated information on national guidance including testing eligibility can be found on the government website www.gov.uk/coronavirus

Do not enter any surgery or medical premises if you develop any of the following: a fever, a new continuous cough or loss/change in your normal sense of smell or taste. More information on this is available at https://111.nhs.uk/service/COVID-19/.  

If you live with other people, they should stay at home for 14 days from the day the first person got symptoms.

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.If you have to stay at home together, try to keep away from each other as much as possible.

If you have a face to face appointment with the surgery, please attend just prior to your agreed time and wait patiently; please do not ring the door bell, you will be met at the door by your clinician wearing PPE. Alternatively, you can wait in the car if it's raining. Please wear a face covering if you have one. We will only admit you and one carer (if needed) - this is to protect everyone and minimise risk.

More information can be found on the government website

Please use online ordering facilities for medications and be aware that we are not issuing more than the standard quantities and there are no shortages of medications at this time.

Face Covering Exemptions

An exemption card has been developed for people who are unable to wear face coverings in shops and other indoor public spaces.

West Yorkshire Metro have also developed one for public transport.

Electronic Prescription Service

Please be aware we use the Electronic Prescription Service to send prescriptions electronically to local pharmacies. To enable us to process all prescriptions this way, please: 

•nominate a local pharmacy

•register for online services to order repeat prescriptions, or

•use the NHS App

If you order your prescriptions online, you no longer have to collect a paper repeat prescription from the surgery. Instead, if the repeat prescription is pre-authorised, you can go to the nominated pharmacy to pick up your medicines or medical appliances.

We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 10th June 2020.
Electronic prescriptions help save the NHS money and is more convenient for patients.
You can read more on the NHS website https://www.nhs.uk/using-the-nhs/nhs-services/pharmacies/electronic-prescription-service/

NHS & Private Digital Hearing Aids

NHS & Private Digital Hearing Aids are now available at Chevin Medical Practice.

  • Latest digital technology
  • 3 year follow-up and servicing
  • Batteries and parts from your local surgery
  • Aim to be given hearing aids at first appointment
  • Hearing test and fitting at our Bramhope Surgery
  • If you've had your NHS hearing aids for more than 3 years, you may be eligible for new ones

Oticon 2

 Ask your GP for a referral or speak to Reception for more information.